7 Common Characteristics of a
Toxic Shipping Solution.
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1. "Lg Distance" Suppt
Your current shipping solution boasts 24/7/365 help but delivers with external
third-party support or points the finger somewhere else. The result? Major delays
in issue resolution.
2. Not Flible to Yr Needs
Technology restrictions makes customizations to core carrier engines simply not
possible, and the solution doesn't scale with your throughput growth.
3. It's Not Reliable!
Instead of using carrier certified engines, web services (APIs) communicate to the
carriers, often requiring downtime for updates and slowing shipping execution times.
4. Inpienced
Outsourced service teams and inept experience leads to long delays and/or system outages. Our advice? Don't go with an up-and-comer
promising they are the #1 vendor. There's just not enough experience there to justify that claim.
5. High Cust Tn Rate
Client base is jumping ship and finding success in shipping solutions with proven development, engine creation, integration, engineering
and support all done in-house.
6. Risk of Product Sunset
The merging of multiple vendors and technologies in the logistics space causes resources to be split and some products to be determined
obsolete. WATCH OUT!
7. Reselling Ci Rates
Some vendors charge per shipping transaction or are reselling rates. The more you ship, the more they make. Vendors are incentivized to
push you towards to the carrier that provides the largest cut. Our tip for avoiding this? Choose a carrier-agnostic platform.
CAUTION!
Watch out for bold promises, such as
"easy" self-integration into your Enterprise
Technology Stack (ESS) and no on-premise
installation. Learn more here.
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