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E-commerce is booming with no indication of slowing down. In fact, Deloitte also forecasts e-commerce sales will grow between 10.3% to 12.8% year- of-year during the 2023-2024 holiday season. Mix in the strains of inventory woes, labor struggles, capacity constraints, growing customer expectations, and peak season surcharges, enterprise retailers, manufacturers and third- party logistics (3PL) providers have a lot on their plate. With the 2024 peak season right around the corner and code freezes in place, supply chain strategies are mostly set in place. However, shippers must not only ensure that day-to-day duties and fulfillment uptime are solid, they must also pay very close attention to details and document all significant data points during peak in order to help set themselves up with a plan for maximum growth in the off-season. Need a new shipping strategy? Start with the facts. Table of Contents Peak Season Predictions .....................................................4 Typical Peak Season Calendar .............................................5 Documentation during peak for maximum growth in the off season ......................................................6 Calculating Risk/ROI ............................................................8 Putting it all together ............................................................10 Convincing C-Suite ...............................................................12 Download the workbook to get a head start on 2024 planning. This bonus workbook streamlines your team's real-time feedback on challenges the company faced during peak shipping season. This in-depth documentation will... • Maximize effective changes while minimizing altering existing functional processes • Helps take out the "guess work" • Eliminates "what was that issue that one day?" • Helps battle cognitive bias of only remembering the pain (or worst things) DOWNLOAD THE WORKBOOK

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