Welcome ProShip Customers
Welcome to the ProShip Customer Portal, a one-stop shop for resources and support links specific to our customer base. You can also learn how to support ProShip through case studies and online reviews. If you can't find what you are looking for, contact ProShip here.
Give <10 minutes, Get $10
We are surveying current ProShip customers on how parcel shipping has gone in 2026 and what they are expecting as we move into 2027. Those who take the survey will receive a $10 Amazon giftcard as a thank you.
ProShip Pinnacle User Conference
Thank you to everyone who joined us for ProShip Pinnacle 2026, the premier parcel user conference for ProShip customers! The excitement isn't over yet... Stay turned for more details on ProShip Pinnacle 2027, coming to Milwaukee, WI in April.
Want to Do a Case Study with Us?
We'd love to partner with your company to produce a written or video case study. Companies who choose to participate will receive free passes to ProShip Pinnacle, the annual customer-centric conference for serious parcel shippers.
ProShip Brochures
View our brochure library to learn more about ProShip, as well as the add-on modules we offer to further customize your ProShip multi-carrier shipping software.
View ProShip's Resource Library here.
Customer Webinars
ProShip hosts quarterly webinars for our customers, covering new products and carrier and tech partnerships along with live Q&A. Visit our 2026 Webinar page to register for upcoming 2026 events or visit our Customer Hub to view previous webinars.
Leave a Review of ProShip
ProShip wants your feedback! If our software has made a difference in your shipping operations, take a moment to leave us a review on G2 and help others discover the value our solution provides.
Zendesk/Support
Should you need support, ProShip is here to help. You may submit a ticket by clicking the orange Support button in the top right corner of the homepage, or by clicking the button below.
ProCyclopedia
Got a technical questions? Need implementation instructions? Want info on a carrier? ProCyclopedia is a comprehensive online resource for ProShip customers. Need login credentials? Contact your Strategic Account Manager. Please note that documentation is currently moving from ProCyclopedia to Zendesk.
ProShip LinkedIn User Group
The ProShip LinkedIn User Group is a place for customers to exchange ideas and keep up to date on the latest ProShip news.
