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JD Sports/Finish Line is one of the largest retailers of premium athletic shoes, apparel, and accessories in the world and is known for having a customer-first approach. To enable a more consistent and cost-effective direct-to-consumer delivery experience, JDS/Finish Line implemented the ProShip suite of applications throughout its omnichannel fulfillment network. In this session, JDS/Finish Line will share its customer delivery journey from business case development to benefits realization and showcase the importance of focusing on your customer needs to remain competitive in an e-commerce world. Featured Experts: Scott Davis, Director of Supply Chain Systems, Maintenance and Process Excellence at Finish Line Josh Mayer, Program Manager at Summit Advisory Team Paul Wade, Director at Manhattan Associates Justin Cramer, Director of Sales Engineering at ProShip, Inc.