Returns

The Cost of Returns: Managing Financial Challenges and Building Customer Loyalty

Explore the balance between managing operational costs and enhancing customer loyalty in this guide to e-commerce returns ♪ "Return to sender, address unknown." ♪ Elvis serenaded us with...

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6 months ago

Maximizing Customer Satisfaction: Mastering Returns During the Holiday Season

Discover the key to seamless returns and customer loyalty for the holiday season The holidays are upon us, and while it's challenging to predict every trend in the online retail world, there's...

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9 months ago

Reducing Errors and Minimizing Returns: The Role of Multi-Carrier Shipping Software

ProShip shipping experts dive into how parcel shipping software can limit returns and errors Every top retailer, manufacturer, and third-party logistics (3PL) provider understands that...

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11 months ago

[Episode 28] Shipping is the New Shopping: Reinventing Package Delivery & Returns to Drive a Positive CX

We are all aware of the pandemic's responsibility regarding the significant increase on e-commerce in the past few years. However, it’s also widely transformed what we know as the gig economy. The...

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over 2 years ago

Reverse Logistics Lessons I Learned from my Dog

Read on for tips for designing a successful reverse logistics program. Online shopping is getting bigger each year. With an estimated 2.14 billion global online buyers by the end of 2021, the...

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almost 3 years ago

Many Happy Returns: What You Need to Know about Hazardous Material Returns

Dangerous Goods returns require an education of the rules and regulations - is your business in the know? Written by Clint Boaz, Senior Sales Engineer and Shipping Expert at ProShip,...

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over 3 years ago

Beyond the 2021 Returns Season – How to Create a Positive Customer Shopping Experience

With the holiday shopping season already in our midst, what are some longer-term concepts retailers should be thinking about implementing in the next one to two years? Register to hear ProShip and Pit

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over 3 years ago

Making Returns a Strategic Part of Your Client Experience

Many retailers see returns as a drag on their bottom line and a drain on their resources. With a few smart strategies, the right returns experience can significantly increase customer life-time value.

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over 3 years ago

ProShip Expands Returns Functionality with Pitney Bowes Offering

ProShip customers will now have access to Pitney Bowes Expedited Returns and Delivery Services A recent Pitney Bowes survey found that 70% of shoppers cited a “quick refund on returns” as...

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over 6 years ago

Get Ahead of Returns this Holiday Season

How to never lose a loyal customer due to your returns process ever again. Sometimes it can be difficult to guess what trends will occur in the online retailer community, but one thing is...

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