Historically, returns have been the Achilles' heel of e-commerce – costly, inefficient, and frustrating for both retailers and consumers. The traditional process of returning unwanted items to...
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Improve shipping efficiency and the customer experience with real-time tracking and actionable data insights The roar of the crowd, the squeak of sneakers on the polished court, the ticking...
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Explore the balance between managing operational costs and enhancing customer loyalty in this guide to e-commerce returns ♪ "Return to sender, address unknown." ♪ Elvis serenaded us with...
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Discover the key to seamless returns and customer loyalty for the holiday season The holidays are upon us, and while it's challenging to predict every trend in the online retail world, there's...
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ProShip shipping experts dive into how parcel shipping software can limit returns and errors Every top retailer, manufacturer, and third-party logistics (3PL) provider understands that...
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We are all aware of the pandemic's responsibility regarding the significant increase on e-commerce in the past few years. However, it’s also widely transformed what we know as the gig economy. The...
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Read on for tips for designing a successful reverse logistics program. Online shopping is getting bigger each year. With an estimated 2.14 billion global online buyers by the end of 2021, the...
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Dangerous Goods returns require an education of the rules and regulations - is your business in the know? Written by Clint Boaz, Senior Sales Engineer and Shipping Expert at ProShip,...
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With the holiday shopping season already in our midst, what are some longer-term concepts retailers should be thinking about implementing in the next one to two years? Register to hear ProShip and Pit
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Many retailers see returns as a drag on their bottom line and a drain on their resources. With a few smart strategies, the right returns experience can significantly increase customer life-time value.
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ProShip customers will now have access to Pitney Bowes Expedited Returns and Delivery Services A recent Pitney Bowes survey found that 70% of shoppers cited a “quick refund on returns” as...
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How to never lose a loyal customer due to your returns process ever again. Sometimes it can be difficult to guess what trends will occur in the online retailer community, but one thing is...
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