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ProShip Partners with ShipMatrix to Boost Shipment Visibility and Customer Satisfaction

Learn more about ProShip’s newest partnership with ShipMatrix

ProShip, a leading provider of multi-carrier shipping software, and ShipMatrix, a company known for its innovative shipment visibility solutions, announced a strategic collaboration today. This partnership aims to transform shipment tracking for ProShip's extensive customer base, responsible for shipping a significant portion of the total parcel market annually.

The collaboration brings together ProShip's robust parcel shipping software with ShipMatrix's advanced tracking technology. This seamless integration provides ProShip customers with unparalleled transparency throughout the shipping journey by offering real-time tracking data across a wide range of global and most regional carriers. Additionally, standardized tracking information empowers businesses with deeper visibility and proactive control over their shipments.

The partnership extends beyond basic tracking functionality, offering unique features designed to enhance the transportation and logistics experience. These features include:

  • Improved Customer Satisfaction: Establish accurate expectations with Estimated Delivery Dates (EDD) and manage customer communication effectively.
  • Data-Driven Insights: Leverage predictive time-in-transit based on real-world carrier performance data.
  • Enhanced Visibility: Keep customers informed about every step of the shipment through proactive notifications, fostering trust and loyalty.
  • Cost Optimization: Gain valuable insights into carrier performance and identify areas for improvement through advanced analytics.

Founder and President of ShipMatrix, Satish Jindel, shares: "This partnership will be a true win-win-win for ProShip, ShipMatrix, and all customers looking to enhance their logistics business operations. We are excited to align with a world-class company to provide a much-needed solution in the marketplace."

"While many multi-carrier platforms try to be everything to everyone, ProShip knows our sweet spot lies in perfecting the core of shipment execution,” maintains Bill Schroeder, President of ProShip. “That's why we partner with best-in-class experts like ShipMatrix. By focusing on what we do best and collaborating with specialists in other areas, we empower our customers with a fully integrated, best-of-breed parcel solution. It's a strategic approach that ensures our customers have access to the most powerful and agile tools the market has to offer, without the bloat or compromise."

About ShipMatrix

ShipMatrix’s suite of first of the kind multi-carrier parcel shipment visibility, analytics and predictive software empowers businesses of all sizes to improve their parcel shipping operations and enhance customer communications. As the only business of its kind endorsed for its reporting accuracy by the major parcel carriers, ShipMatrix is committed to delivering great value to all customers supported by the best inside and forecasting track record about the future of the parcel industry. Visit and to learn more.