Operations

Discover how the ProShip and Banyan Technology partnership creates a seamless multi-mode rating experience

In previous years, before the significant boom of e-commerce, we saw average cart abandonment rates as low as 59.8% in 2006. However, between the years 2022-2023, the average cart abandonment rate reached a shocking 79.53%. Just as the landscape of e-commerce continues to evolve rapidly, so do the complexities faced by businesses in navigating the intricate world of parcel shipping. With a constantly evolving parcel shipping environment, plagued by rising costs, businesses face a challenge: how to stay ahead of the curve while continuing to meet ever-changing customer demands.

As the demand for fast and reliable shipping solutions continues to rise, the answer lies in strategic partnerships, like the one between ProShip and Banyan Technology. By collaborating with industry leaders, businesses gain access to a wider range of expertise, resources and innovative solutions. When each side of the partnership is leveraged appropriately, businesses can create comprehensive solutions, enhance their service offerings, and optimize operations to significantly increase customer satisfaction.

The ProShip and Banyan Technology partnership provides a single source of truth for shipping management beyond the standalone services of a lone provider. The comprehensive expertise of the two entities provides a powerful system for aligning cost management with shipping expertise.

ProShip and Banyan: A Strategic Partnership

ProShip, an industry-leading automated multi-carrier shipping software solution, has been a renowned and trusted name in the parcel shipping industry for more than 20 years. With an unwavering commitment to flexibility, speed, compliance, and support, ProShip has earned a reputation for excellence among mid-enterprise-level shippers across various industries.

Banyan Technology, a leading provider of freight execution software, specializes in over-the-road (OTR) shipping across Truckload (TL), Less-than-Truckload (LTL), and Local Carrier modes. Prioritizing technological innovation and customer satisfaction, Banyan has emerged as a front-runner in the freight execution software market, empowering businesses with streamlined freight management, improved visibility and operational efficiency.

Together, the partnership between ProShip and Banyan Technology produces unmatched end-to-end freight execution.

With ProShip’s parcel shipping expertise and Banyan’s OTR freight experience, businesses gain access to a powerful platform that revolutionizes industry standards and drives innovation.

Key Partnership Benefits

The collaboration between ProShip and Banyan Technology empowers businesses with a robust solution that streamlines shipping operations and boosts efficiencies.

Seamless Multi-Mode Solutions: The real-time rating and execution for Truckload (TL), Less-than-Truckload (LTL), Local Carrier and parcel shipments offers a unified platform with real-time quoting and booking capabilities to swiftly adapt to evolving shipping needs.

Enhanced Connectivity: The integration of the two systems enables rating, dispatching, tracking of shipments, and enhanced visibility resulting in better customer service throughout the shipping experience.

Top-Tier Support: A proven process for client onboarding supported by 24/7 customer service ensures timely and responsive assistance to enhance the ongoing customer experience.

Advanced Freight Management: Enhance efficiency and accuracy with automated invoice review and systems of record allowing businesses to allocate resources for other critical tasks.

Real-Time Tracking and Visibility: Provide businesses with greater control and critical insight into their shipping operations with real-time updates and pick-up/delivery tracking to keep customers informed every step of the way.

Discover more about the unique benefits of the ProShip and Banyan Technology partnership.

How ProShip Customers Win with Banyan Technology

The ProShip and Banyan Technology partnership unlocks a powerful set of tools designed to enhance your shipping experience within the ProShip platform:

• Streamlined Multi-Mode Shipping (Within ProShip): No more juggling multiple platforms! Compare rates and book Truckload (TL), Less-than-Truckload (LTL), and Local Carrier shipments directly through the familiar ProShip platform. This eliminates the need for extra logins and simplifies your workflow.
• Enhanced Visibility with Real-Time Tracking (Within ProShip): Gain real-time shipment updates and tracking information without ever leaving ProShip. This empowers you to proactively address any potential issues and keep your customers informed every step of the way.

Beyond the Platform

The partnership goes beyond the ProShip platform. You also benefit from:

• ProShip Expertise + Banyan's Network: ProShip's longstanding experience in parcel shipping combined with Banyan's extensive freight experience and over-the-road (OTR) carrier network creates a winning solution for all your shipping needs.
• Comprehensive 24/7 Support: Access the top-tier customer service teams of both ProShip and Banyan, ensuring you have expert assistance whenever you need it.

By leveraging the ProShip and Banyan Technology partnership, you can streamline your workflows, gain real-time visibility into your shipments, and elevate your customer service experience – all within the familiar ProShip platform.

If you are ready to revolutionize your enterprise-level end-to-end freight execution contact our team of shipping experts or schedule a discovery call to learn more about the ProShip and Bayan Technology partnership.