Podcasts

For years companies have regularly negotiated exclusive shipping contracts with major carriers who handle all their parcel shipping needs. Shippers benefited from predictable costs and delivery guarantees, and carriers could more easily forecast volume and revenue. But times have changed.

There's been a steep rise in parcel shipping volume due to online shopping surges from the pandemic, along with overall increases in e-commerce. The major carriers can no longer maintain the speed and reliability that consumers demand and have imposed multiple surcharges, as well as parcel volume capacity limits on shippers, leaving them in desperate need of a true multi-carrier strategy involving regional carriers.

Join parcel shipping experts Justin Cramer from ProShip and Josh Dinneen from LaserShip as they discuss the evolution of regional carriers and their service-level differences, e-commerce industry changes and new customer onboarding timelines for the carriers.