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[Episode 3] Capacity, Cost, Control & CX

If you started 2020 with a shipping plan, that plan likely got thrown out the window. As the peak season comes to a close, shippers are scrambling to build new strategies in terms of managing high parcel volume and find new ways to deliver e-commerce orders to customers should trends continue into 2021.  

Join parcel shipping experts Bill Schroeder from ProShip and Rick Hernandez from Pitney Bowes as they discuss the 2020 peak shipping season and moving into 2021 as it relates to parcel capacity constraints, shipping costs, carrier control and the customer experience.