Customer Experience

Back to Blog

Shipping: Free or Fast, Which is Better?

Customers are increasing the size of their baskets in order to qualify for free shipping.

Retailers Divulge Their Top 10 Carrier-Related Shipping Concerns

Rate changes, customer service and address accuracy make the top three carrier concerns.

E-Tailers Focus on International Shipping

Shoppers worldwide say that 25% of their online purchases are made with e-tailers outside their own country.

[Infographic] Top Four Reasons Customers Pay For Premium Shipping

Premium shipping options such as same-day and next-day delivery are expected of retailers today. Here’s why.

Mary Meeker’s Internet Trends 2017: Parcel Shipping Reaches a Milestone

Six trends in Mary Meeker’s report that prove to be extremely significant in the e-commerce and package/parcel shipping industries.

E-Commerce for Baby Boomers

Baby boomers are an increasingly important e-commerce customer - do you understand their needs?